Contact
Talk to a person
We're a small operation and we answer our own email — no ticket queue, no bot.
Email: alertyshop@gmail.com
We usually reply within 1–2 business days.
Before you write
- Where's my order? Your dispatch email has the tracking link — see Track Your Order.
- How does Alerty work? Most answers are on the FAQ.
- Returns. Start one by emailing us your order number — details on Returns & Refunds.
Business details
HP Ecommerce
Owner: Henry Plück
Thürpfad 3
65199 Wiesbaden
Germany
Full details are in our Legal Notice.